Step by Step Mediation is operated by a sole trader (ABN 98 560 832 849). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
Through this registration form, we may collect:
- — Your name and email address
- — Your age range and location (state)
- — Information about your situation and dispute type
- — Your responses to survey questions
Why we collect it
We collect this information solely to assess your suitability for early access to the Step by Step Mediation tool, to contact you about your application, and to improve the product based on user needs. We do not use it for any other purpose.
How we store it
Your responses are stored securely via Formspree (our form provider) and accessed only by the operator of Step by Step Mediation. We take reasonable steps to protect your information from unauthorised access or disclosure.
Who we share it with
We do not sell, rent, or share your personal information with any third parties, except where required by law or where necessary to operate the service (e.g. our form provider Formspree).
Your rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To do so, contact us at hello@stepbystepmediation.com.
Complaints
If you believe we have not handled your personal information appropriately, you may contact us at hello@stepbystepmediation.com. If the matter is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact
hello@stepbystepmediation.com
